Quality policy & objectives.
Detailing out the responsibilities of personnel.
Process for subcontracting of tests and calibration.
Purchasing, services and supplies.Service to customer.
Handling complaints.
Bringing control on non conforming testing or calibration work.
Improvements.Corrective action.
Preventive action.
Control of records.Internal audits.
Management review.
Technical requirements.
Environmental conditions and accommodation.
Test, calibration methods and method validation.
Validation of methods.
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